About Us

Bloodhound® Software is an employee-owned company.  That means we’re literally invested in your success!  Each of our employee-owners is focused on delivering the service and solutions you need. We’re honest, hard-working people who take pride in what we do. 

With over 40 years in the industry, we know how to help you adapt to changing regulations and grow your business with innovative solutions.

Bloodhound® Software is a division of ROYDAN Enterprises, Ltd.

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New Features Each Year

Meet Your Bloodhound Team

alex

Alex Walters

Support Specialist

beth

Beth Flores

Marketing & Communications Coordinator

james

James McCollum

Developer

joe

Joe Cohen

Sales Engineer

mike

Mike Charnon

Developer

angieb

Angie Bednarski

Support Specialist

bill

Bill Rick

System Administrator

jan

Jan Belitz

Accountant

matt

Matt Menges

Application DBA

phil

Phil Zemple

Support Specialist

toua

Toua Thao

Development Trainee

angier

Angie Radaj

Accounting Assistant

chris

Chris Warren

Developer

jason

Jason Gillman

Vice President, Technology Solutions

megannew

Megan Manis

Chief Customer Officer

ryan

Ryan Manis

Chief Operating Officer

will2

Will Kyle

UI/UX Develper

anne1

Anne Schuette

Documentation Specialist

jeff

Jeff Peterson

Senior Support Technician

michele

Michele Waack-Perrin

Quality Assurance Analyst

suzie

Suzie Corbett

Developer

Our Story

The Beginning - 1980

Dan Hornung founded ROYDAN Enterprises, Ltd. in Manitowoc, Wisconsin, and began working with local businesses to automate their accounting systems and provide technical expertise.

1983 -1989

The first computerized debt collection solution, known as Collection Agency Manager, was introduced.  As the customer base grew and more automation was added, the software name evolved to Collection Connection and later, Collection 2000.

1990 - 1994

The company held its first user meeting.  During this time, integrated dialing services were added to the software, including auto-dialing and predictive dialing.  ROYDAN also began integrating with third-party vendors to introduce additional collection automation.

1998 - 1999

ROYDAN introduces the Bloodhound® Software brand.  A new Document Imaging feature is introduced, as well as Check Imaging, which allows users to scan checks received for collection and import the images and MICR information into Bloodhound.

2000 - 2004

ROYDAN released Client Web Link, their first-generation client web portal.  They also introduced a suite of check collection products including check verification, check guarantee, RCK, and check-by-phone.  ROYDAN became one of the first companies in the industry to offer cloud hosting services.  In 2004, they moved to their current corporate headquarters. 

2005 - 2010

A new Bloodhound Click-to-Collect® feature is released that streamlines tasks for collectors, providing greater efficiency and consistency.  A consumer web portal known as Debtor Web Link is introduced, allowing consumers to make payments online.  ROYDAN partnered with ISCorp to provide technical support and hosting services to customers

2013 - 2016

An enhanced client web portal known as ClientConnect is introduced, as well as a new reporting solution, ViewPoint.  ROYDAN's corporate structure grew to incorporate key staff as co-owners.  Enhanced tracking of consumer contact information known as Contact Tracker is introduced.

2017 - 2020

ROYDAN enhanced the ViewPoint reporting tool to include data replication and additional reporting capabilities.  A new Data Exchange feature provides a convenient way to import client files.  ROYDAN completed its first SOC 1 Type 2 examination, which is renewed annually.  A new omni-channel communication suite known as Encore is introduced.

2021 - 2022

After more than 40 years in business, ROYDAN CEO Dan Hornung transitioned ownership of the company to the employees.  A new Compliance Rule Builder feature was added to help customers navigate the increasingly complicated industry regulations.  A public API was introduced to provide customers with increased flexibility to connect Bloodhound to other systems.