Dan Hornung founded ROYDAN Enterprises, Ltd. in Manitowoc, Wisconsin, and began working with local businesses to automate their accounting systems and provide technical expertise.

The first computerized debt collection solution, known as Collection Agency Manager, was introduced.  As the customer base grew and more automation was added, the software name evolved to Collection Connection and later, Collection 2000.

The company held its first user meeting.  During this time, integrated dialing services were added to the software, including auto-dialing and predictive dialing.  ROYDAN also began integrating with third-party vendors to introduce additional collection automation.

ROYDAN introduces the Bloodhound® Software brand.  A new Document Imaging feature is introduced, as well as Check Imaging, which allows users to scan checks received for collection and import the images and MICR information into Bloodhound.

ROYDAN released Client Web Link, their first-generation client web portal.  They also introduced a suite of check collection products including check verification, check guarantee, RCK, and check-by-phone.  ROYDAN became one of the first companies in the industry to offer cloud hosting services.  In 2004, they moved to their current corporate headquarters. 

A new Bloodhound Click-to-Collect® feature is released that streamlines tasks for collectors, providing greater efficiency and consistency.  A consumer web portal known as Debtor Web Link is introduced, allowing consumers to make payments online.  ROYDAN partnered with ISCorp to provide technical support and hosting services to customers

An enhanced client web portal known as ClientConnect is introduced, as well as a new reporting solution, ViewPoint.  ROYDAN's corporate structure grew to incorporate key staff as co-owners.  Enhanced tracking of consumer contact information known as Contact Tracker is introduced.

ROYDAN enhanced the ViewPoint reporting tool to include data replication and additional reporting capabilities.  A new Data Exchange feature provides a convenient way to import client files.  ROYDAN completed its first SOC 1 Type 2 examination, which is renewed annually.  A new omni-channel communication suite known as Encore is introduced.

After more than 40 years in business, ROYDAN CEO Dan Hornung transitioned ownership of the company to the employees.  A new Compliance Rule Builder feature was added to help customers navigate the increasingly complicated industry regulations.  A public API was introduced to provide customers with increased flexibility to connect Bloodhound to other systems.

ROYDAN developed a new omni-channel contact center solution known as NexTask™ that's tightly integrated with Bloodhound, but can also connect to other CRM platforms or data sources through API connections.