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ROYDAN Enterprises, Ltd., the developer of Bloodhound® Software, is excited to announce the launch of their new omni-channel contact center solution, NexTask™. NexTask is a flexible contact center software solution built on the well known Twilio Flex platform. NexTask enables contact center agents to seamlessly handle conversations across multiple communication channels including SMS, webchat, and […]

ROYDAN bid a fond farewell this month to a long-term employee now headed for retirement. Bill Rick, Systems Administrator with ROYDAN, retired from the company on May 31, 2024 after 29 years of service.  Bill joined the team in 1995 after serving 20 years in the United States Air Force as a radar technician. Bill

ROYDAN is pleased to welcome Aaron Reel to our Customer Success Team! Aaron joined Roydan as a software support specialist on April 1, 2024. As an entry level worker in IT, he is excited to start his career with Roydan. Prior to Roydan, Aaron was working general construction with Reel Builders. He worked there throughout

Bloodhound recently added Matrix Imaging Solutions to their team of integrated industry partners.  Matrix provides industry-leading digital-first solutions plus full-service printing services to the accounts receivable industry. Matrix’s suite of print and electronic mail services includes e-solutions, document and data processing services, mailing, printing, postage, and information services. In addition, their focus on compliance through

We were thrilled to welcome many of our customers to our annual Open House event November 6-7, 2023. While this event has traditionally been an annual event, the company chose to forego the event in recent years due to the impact of the COVID-19 pandemic.  It made the return of the event particularly special this

ROYDAN took time out of the busy work day on September 12th for their annual employee-owner celebration.  The company plans the annual event to commemorate becoming an employee-owned company.  Originally founded in 1980 by previous owner Dan Hornung, ROYDAN has been an employee-owned organization since 2021. The day of celebration was filled with a variety

Bloodhound Software is proud to sponsor a boys rookie baseball team through the Manitowoc Youth Baseball Association (MYBA). This team is comprised of 7-9 years olds. The rankings are in and Bloodhound is ranked #2 out of 8 teams with a record of 4-1! They will be competing in the end of the year tournament

ROYDAN is pleased to share that we have formed a new industry partnership with IT’s UpTime, a managed IT services company.  Our relationship with UpTime began when ROYDAN sought the services of UpTime for some special networking projects at our office. We were so pleased with the support we received from UpTime that we knew

We are excited to welcome Scott Johnson to our Development team! While his current projects include working on Bloodhound development and future design, coding hasn’t always been his main stage. Scott spent 15 years traveling the world and performing as an opera singer. Additionally, his previous experience included working as an Assistant Artist Manager helping